Replacing Thermal Ribbon

Supported Models

• SATO CLNX Series RFID Printers (including CL4NX and CL6NX)

Prerequisites

Verify the following before proceeding:

• SATO CLNX-series RFID printer

• Compatible replacement thermal ribbon

  • Additional ribbon can be purchased from local suppliers such as Peacock Bros.

For supported ribbon specifications, contact support@ramp.com.au.

Procedure

Removing the Used Ribbon

1. Open the top cover.
   
   

2. Move the head lock lever toward the rear to open the print head.
   
   

   

3. Press the release tab on the ribbon rewind spindle. Remove the rewind spindle from the printer.
   
   

   

4. Remove the used ribbon from the rewind spindle.
   
   

5. Reinsert the empty rewind spindle into the printer.
   
   

Installing the New Ribbon

1. Install the replacement ribbon onto the ribbon supply spindle.

   • Verify that the matte side of the ribbon faces downward toward the print surface.

     

2. Route the ribbon under the print head.

   

3. Verify that the ribbon lies flat and free of wrinkles.

4. Attach the ribbon to the rewind spindle and grip sheet. 
   
   

5. Rotate the rewind spindle counterclockwise to tension the ribbon.

6. Lower the print head until the head lock lever engages.
   
   

7. Close the top cover.

Troubleshooting

Low Print Quality After Ribbon Replacement

If print quality is degraded after replacement:

• Verify that the ribbon is flat and free of wrinkles.

• Verify that the matte side of the ribbon faces the print surface.

• Reinstall the ribbon if misalignment is observed.

• Verify that the ribbon is new and not exposed to the sun.

If issues persist, refer to Print Quality Issues (SATO CL4NX) or contact support@ramp.com.au.