Lightspeed Integration Overview

The Lightspeed integration allows Ramp to automatically sync core inventory data such as products, stock, and locations. This removes the need for manual updates and ensures consistent information across both systems.

The integration retrieves operational inventory data from Lightspeed and maps it to Ramp's internal data model. This article describes supported data flows, synchronisation behaviour, and system limitations.

Once connected, the integration runs automatically in the background on a regular schedule. There's nothing for your team to trigger manually for day-to-day syncing.

Before you start: This integration connects to Lightspeed X-Series (formerly Vend). If you're still on the legacy Lightspeed Retail (R-Series) platform, this integration does not apply.

Supported Capabilities

Shopify Feature	Ramp Support
Locations	✅
Standard Products	✅
Variant Products	✅
Composite Products	?
Purchase Orders	✅
Stock Transfers	✅
Inventory Quantities	✅
Requests	❌
Returns	❌

Data Flow Behaviour

Lightspeed→ Ramp (Inbound Sync)

Data Synced	Description
Locations	Locations synced as Places
Products	Standard Products and individual Variant Products synced as SKUs
Purchase Orders	Purchase Orders synced as Inbound Orders
Transfers	Transfers synced as Transfer Orders
Inventory	Inventory counts synced as Current Count in Product Catalogue

Ramp → Lightspeed (Outbound Sync)

Data Synced	Description
Inventory	Validated stocktake quantities synced to Inventory Counts as Inventory Adjustments
Purchase Orders	Status updates, line item changes, and received items synced to the PO.
Transfers	Status updates, line item changes, and received items synced to the transfer.

Integration Limitations

One-way data ownership
- The integration focuses on keeping Lightspeed as the source of truth, and syncing data into Locafi when needed.

Sync Frequency

Default Intervals

The integration will sync data every 5 minutes.

This is configurable. Please contact Ramp Support to customise the sync frequency.

Inbound Sync: Inventory

Due to the large quantity of data, the data will sync daily.

Outbound Sync: Inventory

When a stocktake is completed in Locafi, it is immediately synced back to Shopify. Depending on the size of the stocktake, it can take up to 15 minutes.