Lightspeed Inventory Sync

Overview

This article describes how stock-on-hand data is exchanged between Lightspeed and Ramp.

Sync Behaviour

Lightspeed → Ramp

Ramp retrieves the on-hand inventory level for every product at each synced Outlet once per scheduled run. This is a full snapshot: each run overwrites Ramp's recorded stock level with whatever Lightspeed currently reports, rather than applying incremental changes.

Which Outlets are included is set up for you during implementation, based on which locations you want stocktaked. If you'd like to add a new location later, get in touch with us so we can update the configuration.

Ramp → Lightspeed

Once a stocktake is completed in Ramp, the counted quantities are sent back to Lightspeed. How this happens depends on the type of count:

• A full count of an Outlet is sent to Lightspeed as a stocktake. Completing it also zeroes any stocked product the count didn't cover, so Lightspeed's records end up matching exactly what was counted.
• A SKU group stocktake in Ramp (a partial count of specific products, in Lightspeed's terms) is sent as targeted adjustments instead, touching only the products that were counted and leaving everything else at the Outlet untouched.

Sync Frequency

Imports (Lightspeed → Ramp): Runs on its own independent schedule, set per account.

Exports (Ramp → Lightspeed): Immediately after a stocktake is completed in Ramp.

Data Mapping

Import (Lightspeed → Ramp)