Orders
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      Picking Orders

      How to pick orders for dispatch or transfers

      The Pick Orders functionality allows the user to scan sales or outbound products against an order and dispatch stock using the RFID handheld reader. This function is useful for fulfilling sales orders and verifying quantities of sold stock or transferring stock between locations.

      Pick orders can be placed in the system either manually via the Ramp Web Platform or via an existing integration service. 

      Selecting an Order to Pick

      1. Open the Ramp Retail App and log in.



      2. Tap on the Orders tile followed by the Pick Orders tile.

         


      3. A list of active pick orders will be listed under the search results. To search for a specific order, type in the order number and click the Search icon.

         

      Users can use the barcode scanner to quickly look up and select orders if there is a barcode present. 

      Allocating Items against an Order

        1. Upon selecting an order, the Pick Order page will be shown with the order number, order type, SKU name, and SKU quantities required to fulfill the order. 

        2. To start scanning RFID tags, tap the trigger quickly and the RFID handheld will begin scanning. The RFID handheld will play a starting reading tone and a green reading indicator will be displayed on screen.
        3. Once the scanner is reading, scan the purchase order that is ready to dispatch and wave the device across the order from different angles to scan the items.
        4. As RFID tags are scanned, you will see counts added against the corresponding SKU accordingly. As these counts are updated, the colouring will be updated to quickly let the user know the current status of the SKU.


          Colour Description
          No RFID tags have been scanned for SKU A.
          RFID tags scanned are either lower or higher than the expected quantity.
          RFID tags scanned match the expected quantity.
          Wrong or Unknown SKU was scanned.

           

        5. The aim of the process is to scan as many products as possible and match the scanned quantities to the expected quantities of each SKU. As the SKUs are scanned, finished SKUs will move to the bottom of the page, leaving any SKUs that have not scanned the required quantity or have not been scanned yet.

        6. To stop scanning RFID tags, tap the trigger quickly again and the RFID handheld will stop scanning. The RFID handheld will play a stopping reading tone and the green reading indicator will disappear.

        7. To cancel the current scan, tap the Cancel button. You will be prompted to confirm if you wish to cancel and discard the currently scanned RFID tags. Tap Yes to continue and discard the scanned RFID tags.

        8. To submit the current scan against the order, tap the Submit button. 



        9. You will be prompted to confirm if you have finished receiving the order. Tap Yes to continue and close the order, otherwise tap no if you wish to continue scanning against the order.

      More Resources

      • Watch our quick start video on Scanning and Dispatching an Order.