Shopify Inventory Sync

Overview

This article describes how stock availability data is exchanged between Shopify and Ramp.

Sync Behaviour

Shopify -> Ramp

Ramp retrieves the Available inventory levels once daily outside business hours.

The data is synced to each place catalogue in Ramp's system.

Places are manually enabled to sync by Ramp. This is to prevent unnecessary load on the system.

Ramp -> Shopify

Once a stocktake is completed, the updated quantities are immediately synced back to Shopify. This includes missing products, which are updated with a quantity of 0.

This feature is disabled by default, to prevent accidental changes to your Shopify data. If you wish to have greater control over the inventory level update, you can use a file upload instead.

Sync Frequency

Imports (Shopify → Ramp): Daily
Exports (Ramp → Shopify): Immediately after a stocktake is completed.

Data Mapping

Shopify	Ramp
inventory_item_id	SkuExternalRef
available	Quantity
location_id	PlaceExternalRef