How to Perform a Purchase Order With Shopify

Overview

Purchase Orders must be created and managed in Stocky before they can be processed in Ramp.

Once created, purchase orders are synced to Ramp and appear as inbound orders, where they are used for RFID tag printing and receiving inventory.

This article describes the Shopify-side workflow. To understand how purchase orders move into Ramp, see Shopify Purchase Order Sync (Stocky).

Creating a Purchase Order

1. Open Shopify Admin.
2. Use the search to find the Stocky app, and open it.

3. Navigate to Purchases.
   
   

4. Select Create purchase order.
   
   
   

5. Select:
   1. Purchase order type (vendor or supplier)
   2. Receiving location
      
      
6. Fill out any remaining fields.

7. Click Create purchase order.
   
   

8. Add products and quantities.
   
   

9. Add any additional information required .
   
   

10. Save the purchase order.

The purchase order will now sync with Ramp.

Editing a Purchase Order

To modify a purchase order:

1. Open the purchase order in Stocky.

2. Add, remove, or adjust products and quantities.

3. Save the purchase order.

Using the Purchase Order in Ramp

After the purchase order is synced, it will appear in Ramp as an inbound order.

Inbound orders are used for:

• Printing RFID tags
• Receiving inventory
• Validating delivered quantities

For related workflows, refer to the following articles:

• How to Print an Order
• How to Receive Orders
  

Limitations

Purchase orders that must be created and maintained in Shopify. Changes made in Ramp will not reflect in Shopify.

Troubleshooting

Purchase Order Not Appearing in Ramp

If a purchase order does not appear in Ramp within 15 minutes:

• Verify that the purchase order exists in Stocky and has been saved.

• Wait for the next sync interval

• Contact support@ramp.com.au if the issue persists.

Incorrect Products or Quantities in Ramp

If the inbound order is different to Stocky:

• Verify changes were saved in Stocky
• Wait for the next sync interval
• Contact support@ramp.com.au if discrepancies remain.