How to Perform a Purchase Order With Shopify

Overview

The integration retrieves purchase order data from Shopify and maps it to Ramp’s inbound order properties, enabling inbound inventory to be tracked and RFID tags to be printed.

How Purchase Orders Sync

Refer to Shopify Purchase Order Sync for details of Purchase Orders are synced.

Creating a Purchase Order

In Stocky, navigate to Purchases.
Select Create purchase order.
Select the purchase order type (vendor or supplier) and receiving location.
Select Create purchase order.
Add the required products and quantities.
Add any additional required information.
The purchase order syncs with Ramp during the next sync interval.

Making changes to a Purchase Order

To update a purchase order, make the required changes in Stocky. Changes to products or quantities are applied to the corresponding purchase order in Ramp during the next sync cycle.

Using the Purchase Order in Ramp

Purchase orders synced from Shopify appear in Ramp under Orders as inbound purchase orders. These purchase orders are used for RFID tag printing and for validating received inventory.

Changes made to purchase orders in Ramp are not synced back to Shopify, as the integration operates in a one-way data flow.

For related workflows, refer to the following articles:

Troubleshooting

Purchase Order Not Appearing in Ramp

If a newly created purchase order does not appear in Ramp within 15 minutes, verify that the purchase order exists in Shopify and has been successfully saved.

If the purchase order is present in Shopify and still does not appear in Ramp after the expected sync window, contact support@ramp.com.au for further investigation.
Incorrect Line Items in Ramp

If the products or quantities listed in Ramp differ from those shown in Shopify, verify that the purchase order was updated in Shopify prior to the most recent sync.

If discrepancies persist after the next scheduled sync cycle, contact support@ramp.com.au for assistance.